I take responsibility for the systems a business cannot afford to lose — directory services, messaging, virtualization platforms, backups, and network security. When things critical break, I'm called.
Focused engagements with clear outcomes and measurable results
An independent review of your server estate, Active Directory, messaging, backup and recovery readiness, and perimeter security.
Migrating off end-of-life platforms like Windows Server 2003/2008 R2, Exchange 2007/2010, ISA Server, TMG 2010. I designed and administered these systems — I know where the traps are.
Following Broadcom's acquisition of VMware, many organisations face dramatic subscription renewals. I help you decide: stay, renegotiate, or migrate — and if migrate, how.
When Level 1-2 teams hit limits, escalate to me under an agreed response commitment — not a vendor ticket queue. Build ITIL-aligned operations.
Low-risk progression from first conversation to ongoing support
30 minutes. You describe the environment and the pressure you're under. I tell you whether I can help.
Commitment: FreeFixed scope, fixed fee, written report. No obligation to hire me for work that follows.
Timeline: 5 working daysScoped from assessment findings, priced as a project with defined deliverables and exclusions.
Structure: Per projectOptional monthly retainer covering third-level escalation and governance for organisations without full-time senior engineering capacity.
Structure: Monthly25+ years across Jordan, UAE, and Palestine
Data centre quality, stability, and security across headquarters and major national construction project. Split mandate: procurement, security, business continuity coordination with parent organisation in Saudi Arabia, plus all IT security, consultancy, and support for Boulevard project in Abdali.
Key: Server OS hardening programmes, firewall/VPN deployment planning, helpdesk supervision, mail server monitoring, third-level escalation.
Microsoft Gold Partner delivering enterprise licensing, IT consultancy, and high-level support. Accountable for infrastructure solutions end to end: customer consultation, solution design, pre-sales technical proposals, implementation, and support.
Key: Led senior support team, delivered security assessments and penetration tests, managed operations across sales, pre-sales, and support functions.
Managed team operating three data centres across UAE, covering senior/junior engineers, system admins, network engineers, and helpdesk. Established helpdesk and support governance for more than 150 branches and 3,000 employees. One of the founding members setting up infrastructure practice aligned with ITIL standards.
Key: Exchange 2003/ISA 2006 consolidation, DMVPN implementation between data centres and branches, Cisco ASA/PIX administration, third-level support for Microsoft server products.
Deputy Automation Manager leading system engineers. Designed network security for four leased lines and five internal companies across three branches. Installed and configured 34 servers with Active Directory domains, Group Policy, inter-domain trusts.
Key: ISA 2004 proxy/firewall deployment, Exchange 2003 with anti-spam across four branches and headquarters.
Responsible for heavy-duty print line production of telephone bills for all of Palestine and the Gaza Strip.
Scale: 101 servers and 1,000 client PCs installed and configured.
Hands-on across identity, virtualization, security, storage, and service management
Industry-recognized credentials across infrastructure and service management
Available for assessments, migrations, and retained escalation support
Send Initial InquiryReferences available on request